SHIPPING POLICY

At The Collection, we take pride in delivering your curated pieces with care and precision.

Please review our shipping policy below before placing your order.

Processing Time
Orders are processed within 2–3 business days, excluding weekends and holidays. You will receive a confirmation email once your order has been shipped.

Domestic Shipping (U.S.)
We offer standard and expedited shipping options at checkout.

• Standard shipping: 3–7 business days

• Expedited shipping: 1–3 business days
  All orders include tracking, and a signature may be required for high-value shipments.

 

International Shipping
We ship worldwide. Delivery times vary depending on destination and customs processing.
Please note: international customers are responsible for any customs duties, import taxes, or fees imposed by their country. These charges are not included in the item price or shipping cost.

Shipping Carriers
We primarily ship via USPS, UPS, and DHL, depending on destination and delivery speed.

Address Accuracy
Please ensure that your shipping address is correct at checkout. The Collection is not responsible for orders delivered to incorrect addresses provided by the customer.

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Lost or Damaged Packages
Once your order is in transit, responsibility transfers to the shipping carrier. If your package is lost or arrives damaged, please contact us immediately at [your email] so we can assist you with filing a claim or exploring replacement options, if available.

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Questions or Concerns?
For shipping inquiries, special delivery requests, or additional support, feel free to reach us at TheCollectionEU.Shop@gmail.com.